derby jackpot customer service

Derby Jackpot

Derby Jackpot brings all the drama and excitement of the King of Sports into your home. Powered by Xpressbet, Derby Jackpot is a legal gambling site that is aimed at the more casual fans of horse racing who’re looking to place and win bets with real money.

While many online horse racing sites are aimed at experienced gamers and are packed with in-depth statistics and a mind-boggling variety of stakes, This horse betting site has simplified things and made itself a great entry point for those who are looking to learn more about this form of betting.

In this review we will look at the types of games on offer, the website itself, the mobile app, legal status and just about everything else you need to decide if this is the site for horse race betting is for you.

Derby Jackpot Promo Code

Online Horse Racing Betting Derby Jack
Promo Code Use Link
No Deposit Bonus None
Deposit Bonus $250 1st Deposit Match
Online Since 2012
Last Updated December 2019

This site is a simple yet fun site and should be the go-to name for new and recreational players. It’s easy to get going and even easier to play. But just because it’s fun and simple it doesn’t mean that players can’t win some serious money here.

Derby Jackpot definitely is in our good books and we recommend it as a starting place for everyone new to online horse racing betting or for those looking for a bit of light-hearted fun.

Derby Jackpot Review

Derby Jackpot is a legal betting site, social casino, that offers a new take on the traditional horse race betting. Derby Jackpot casino is designed to appeal to casual gamblers rather than experienced handicappers. This casino looks and functions more like a social game you would see on Facebook like Candy Crush except you play with real money on the line and you will win real cash.

This horse betting website has a wide variety of fun and easy to play games. Based on actual horse races, a new game starts every two to three minutes during peak racing times. To add to the excitement and sense of being at the track, players can watch the actual race taking place and cheer on their horse thanks to a live stream.

Players can also chat to fellow punters through a chat feature found to the side of the screen, allowing them to chat while watching a race or placing their bet. Go on and read more about this fun horse betting sites in our review.

Derby Jackpot Promo Code

If you are looking for free money from Derby Jackpot in a form of a no deposit promo code you will be disappointed. This horse racing site does not offer many promotions but you do receive a welcome bonus of $250 in play money upon signing up.

Social casinos attract new players by offering them an additional amount of bonus money for signing up and making the first deposit. When you make your first deposit, this casino will add a separate bonus account with your bonus money in it.

As you play, this horse racing promo money is released step by step into your main account up to $250. It goes without saying, we strongly recommend taking full advantage of this free money bonus from Derby Jackpot and turning it into winnings.

How To Bet On Horses At Derby Jackpot

Derby Jackpot features 6 types of bets that can be placed on the upcoming race. During peak time a new race starts every 2 to 3 minutes and when the race begins players can follow their bet’s progress thanks to a live video stream of the race.

  • Dime Bet is a slot-machine type of bet where each horse is assigned a specific symbol. Before the race, the player attempts to predict which horses will occupy the top 4 positions. And since the player has predicted the exact order (i.e. Horse A will be first, Horse C will place second, etc) they can win big with this format of betting. Players have been known to win $10000 on a $2 bet!
  • Donkey Bet is what is known as a place bet in trackside betting. Players pick a horse from the on-screen selection and win if their horse places 1st or 2nd.
  • Gonzo Bet players choose two horses and win if both of their horses occupy the two top spots in any order. Players can also add a third horse and win a bigger price if their choices occupy all three top spots. The game is set up to look like a card game with each card being linked to a specific horse.
  • Granny Bet is when the player picks a horse and wins if the horse ends up anywhere in top 3 at the end of the race. Since the odds of winning with this bet are fairly higher than the others on offers, the prizes are generally lower.
  • With a Monkey Bet, players choose a horse and if it wins they win a prize based on the odds of the horse before the race. So if their horse had odds of 3-1, their prize would be 3 times their original stake.
  • The Fiddy is another slot-styled game where symbols are attached to specific horses. Players choose 3 horses and predict wherein the top 3 their horses will place. For an additional fee, players can box their bet so that they win if their bets finish in the top 3 in any order.

Derby Jackpot Mobile App

Derby Jackpot is also available as a mobile app and is available for Andriod and iOS. As with the website, players can place their bet and then watch the race live. Players can wager any of the 6 types of bets featured on the website.

The app is pretty much a hand-held version of the site, offering players all of the features with the added benefit of not having to be in front of their computer to take part in the fun and win actual USD.

Cashier Methods At Derby Jack Casino

Players can make deposits into their Derby Jackpot account through a wide variety of payment options.

If they choose to use their credit cards (VISA and Mastercard), players simply have to enter their card number, amount to deposit and verify their billing address. Thanks to Derby Jackpot crediting their accounts immediately, this is by far the fastest and easiest method.

Players also have the option of getting a prepaid Green Dot MoneyPak from one of the many locations that sell them (gas stations, Family Dollar, drug stores, grocery store, etc). Once you have bought your voucher, simply register and redeem it at

Instafund is a payment system that transfers funds from your bank account to your betting account and is offered by several major banks such as Bank of America, Wells Fargo and many more.

You may also make deposits using Pay Near Me, PayPal, ACH, and e-wallets. A minimum deposit of $25 are needed when using PayPal as well as debit and credit cards while a $10 is needed for the other methods listed.

When a player wants to cash out, all they need to do is click on the profile button at the top of the screen and then select Cash Out from the drop-down menu.

Where Can You Play At Derby Jack

Derby Jackpot is legal in most states and all their games are classified as horse racing. While horse racing is legal in most states, there are a few that have placed restrictions on it.

Derby Jackpot is 100% legal and available in the following states:

Alabama, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Mexico, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Vermont, Virginia, Washington, West Virginia, West Virginia, Wisconsin and Wyoming.

Derby Jackpot is not available in the following states which have restrictions against online gambling:

Alaska, Arizona, District of Columbia, Georgia, Hawaii, Mississippi, Missouri, Nevada, New Jersey, North Carolina, South Carolina, Texas and Utah.

FAQ About Derby Jack

Is Derby Jackpot legal?

Yes and no. It depends on which state you are. For a list states please see our section on Legal Status.

Do they offer a bonus for new players?

Yes. Every new player can receive a bonus match of up to $250 on their first deposit.

How long does it take to receive a check from them?

Between 3-7 working days.

Do they have a referral program?

Yes. If any of your friends join you will receive a $25 bonus.

Are there any other ways to receive a bonus?

Yes. Derby Jackpot often gives out bonuses as part of a promotion. We suggest you follow them on Facebook and Twitter so that you can keep up to date with all of the latest news and promotions.

Can I play Derby Jackpot on my phone or tablet?

Yes. You can either play via their mobile-optimized website or download their app from Google Play or the App Store.

Are there any tax requirements?

Yes. Any winnings over $600 or 300 times the amount of a single wager has to be reported to the IRS by law. Please visit their Help & FAQ page for more info. A link can be found on the bottom of any page at

Where can I find out more about Derby Jackpot?

Click here for more detailed information on a wide range of topics related to their site and games on offer.

Derby Jackpot Phone Number & Customer Service

This horse betting site offers a wide variety of contact points for players who may have a problem or a query. On players can get in contact with the support team through the support page where they can open a ticket.

Alternatively, players can email the team or contact them on Facebook or Twitter. Their YouTube page has several handy tutorials for those who are struggling with the basics.

The Horse Racing Association does recognize the popularity of online gambling, so they’ve funded and developed a number of resources for people to both learn about gambling as well as to seek help if they think that their gambling activity may be a problem.

Get up to $250 FREE money from the best online horse racing site in the US. Read our Derby Jackpot Review and learn about bonus codes, mobile app, and more…